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FAQ - FrontPage 2000

FAQ: Publishing your site with FrontPage

General comments
When you order your account, we ask if you wanted the FrontPage 2000 extensions installed in your website which allow for you to manage and publish your site with Microsoft FrontPage.

FrontPage is a versatile product from the point of view of the developer as it allows you to use various functions (forms, counters, forums and others) easily and without the need for programming skills.

Blacklab fully supports FrontPage 2000 and we recommend users of any earlier versions to upgrade to FrontPage 2000 as there does appear to be some compatibility issues between users of Front Page 98 and our latest server extensions.

Recognising some of the issues with FrontPage, Blacklab will work with clients to resolve problems and make publishing easy.

FrontPage 2002. Blacklab will support these new extensions in the near future. Please watch this space.

Publishing your website with FrontPage
Once you are ready to publish your website through go to the File menu and click on "Publish Web". A screen appears asking you for the "location" of your website. Enter the full address of your domain name (i.e http://www.webco.co.uk).

If this is the first time you are publishing, click on Options, then click on "Publish all pages, overwriting any already on the destination". This makes sure FrontPage replaces the default index page places on your main directory during account configuration. It is important that the index page has html as part of its name (ie index.html) in lower case. In fact it is sensible to use lower case for all file names.

Then, click on the Publish button. FrontPage will then connect to the server and ask for your username and password. Use the username and passowrd specified by you when the account has ordered. Front Page will then start uploading all files.

Error messages
FrontPage is prone to errors on publishing.
Typical error messages include:

Error: The following pages in your front-page web contain dynamic FrontPage Components, such as a search form or a FrontPage form handler. They will not work because the server you are publishing to does not have the FrontPage Server Extensions installed.

Response: What ever the error message says, all our servers have the FrontPage Server Extensions installed. This error usually appears before you start to publish, even while you are making your website. Ignore it - it is a stupid message and quite meaningless.

Error: This form is being created on a Disk-Based Web or the FrontPage Server Extensions have not been configured to send e-mail. Please direct your system administrator or Internet Service Provider to the instructions in "Setting up E-Mail Options in Windows" or "Setting up E-Mail options on UNIX" in the Server Extensions Resource Kit. If you do not have the Server Extensions Resource Kit, you can find it at http://www.microsoft.com/frontpage/wpp/serk.

Would you like to remove the E-Mail recipient?

Response: Ignore it. FrontPage Server Extensions on our servers are configured to send e-mail.

Error: The server could not complete your request. Contact your Internet Service Provider or web server administrator to make sure that the server has the FrontPage Server Extensions installed. For more information, click Details.

Response: The connection between your computer and our servers is slow or has problems. Because of this, FrontPage gets tired of waiting for the server to respond for an upload to finish. Contact us and we'll give you an alternative dial-up connection that might be faster and more reliable at no extra cost - apart from local telephone charges.

Error: After uploading, some pages or images are broken. They work fine on my computer. Why?

Response: This common problem when moving files from Windows to LINIX. Uppercase and lowercase letters do make a difference on LINUX. If your HTML code links to image.jpg but the file is named image.JPG, the image will be displayed on the page. On LINIX, the link won't find image.jpg, because the file is named image.JPG. Simply make sure all your files are lower case - including the extensions (.jpg, .gif, .html).

Error: Some webbots (like counters, search functions, etc) don't work, or, I get the following message when submitting data through a FrontPage generated form:

FrontPage Run-Time Component Page - You have submitted a form or followed a link to a page that requires a web server and the FrontPage Server Extensions to function properly.

This form or other FrontPage component will work correctly if you publish this web to a web server that has the FrontPage Server Extensions installed.

Response: If you get this message, FrontPage did not correctly configure the form's HTML code to correctly point to the webbot on the server. Forms are configured while FrontPage is *uploading* them. If you upload the pages without FrontPage Publish We or via FTP software, you will get such error.

If you are correctly uploading them via FrontPage (using the http:// method) and you still get that, choose "Publish all pages, overwriting any already on the destination" when publishing. If you still get it, then it's a problem of your browser's cache or ISP's cache which require clearing. If this still occurs after cache clearance - contact us for the extensions to be re-installed.

Error: I still see the default set up page when I go to my website, even after I've already published my site. How can I eliminate that page?

Response: Make sure the filename of your site's main page is called index.html. That is the file the server looks for when someone goes to your website. If it's already called that, choose "Publish all pages, overwriting any already on the destination" when publishing so that your FrontPage software replaces the default index.html file on your account. If you still see it, then it's a problem of your browser's/ISP's cache.

Questions
Common questions include:

Q - How do you get the Guestbook log to insert entries at the top of the page rather than at the bottom?

A - Add the reverse chronology line to your webot parameters in the html:

<!--webbot bot="SaveResults" u-file="guestlog.htm" s-format="HTML/DL" b-reverse-chronology="TRUE" s-label-fields="TRUE" s-builtin-fields="Date Time REMOTE_USER" s-form-fields -->

More:
Microsoft Knowledge Base Articles - General FrontPage Publishing Information



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